Terms & Conditions




These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

[You must be at least [18] years of age to use this website.  By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least [18] years of age.]

This website uses cookies. 

By using this website and agreeing to these terms and conditions, you consent to our Fire-End & Croker Corporations' use of cookies.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Refusing cookies

Most browsers allow you to refuse to accept cookies. 

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. 

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

License to use website

Unless otherwise stated, Fire-End & Croker Corporation and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages [or [OTHER CONTENT]] from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website)
  • sell, rent or sub-license material from the website
  • show any material from the website in public
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose
  • edit or otherwise modify any material on the website
  • redistribute material from this website [except for content specifically and expressly made available for redistribution]


Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Fire-End & Croker Corporation express written consent.

[You must not use this website to transmit or send unsolicited commercial communications.]

[You must not use this website for any purposes related to marketing without Fire-End & Croker Corporation express written consent.] 

Restricted access

[Access to certain areas of this website is restricted.]  Fire-End & Croker Corporation reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at Fire-End & Croker Corporation discretion.

If Fire-End & Croker Corporation provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

[Fire-End & Croker Corporation may disable your user ID and password in Fire-End & Croker Corporation sole discretion without notice or explanation.]

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Fire-End & Croker Corporation a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Fire-End & Croker Corporation the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Fire-End & Croker Corporation or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Fire-End & Croker Corporation reserves the right to edit or remove any material submitted to this website, or stored on Fire-End & Croker Corporation servers, or hosted or published upon this website.

[Notwithstanding Fire-End & Croker Corporation rights under these terms and conditions in relation to user content, Fire-End & Croker Corporation does not undertake to monitor the submission of such content to, or the publication of such content on, this website.]

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Fire-End & Croker Corporation makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, Fire-End & Croker Corporation does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Limitations of liability

Fire-End & Croker Corporation will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;]
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Fire-End & Croker Corporation has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Fire-End & Croker Corporation liability in respect of any:

  • death or personal injury caused by Fire-End & Croker Corporation negligence;
  • fraud or fraudulent misrepresentation on the part of Fire-End & Croker Corporation; or
  • matter which it would be illegal or unlawful for Fire-End & Croker Corporation to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, Fire-End & Croker Corporation has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Fire-End & Croker Corporation officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Fire-End & Croker Corporation officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Fire-End & Croker Corporation.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.



You hereby indemnify Fire-End & Croker Corporation and undertake to keep Fire-End & Croker Corporation indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Fire-End & Croker Corporation to a third party in settlement of a claim or dispute on the advice of Fire-End & Croker Corporation legal advisers) incurred or suffered by Fire-End & Croker Corporation arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Fire-End & Croker Corporation other rights under these terms and conditions, if you breach these terms and conditions in any way, Fire-End & Croker Corporation may take such action as Fire-End & Croker Corporation deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Fire-End & Croker Corporation may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


Fire-End & Croker Corporation may transfer, sub-contract or otherwise deal with Fire-End & Croker Corporation rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Fire-End & Croker Corporation details

The full name of our company is Fire-End & Croker Corporation

Fire-End & Croker Corporation [TAX] number is 13-1912341

Fire-End & Croker Corporation is registered in New York State.

Fire-End & Croker Corporation [registered] address is 7 Westchester Plaza – Elmsford, NY 10523-1678 - USA]. 

You can contact Fire-End & Croker Corporation by email to info@croker.com.

This document was created using a Contractology template available at http://www.freenetlaw.com

How To Return An Item

Your item must be in its original box in unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

  1. Please email info@croker.com to request a return authorization document
  2. Unless otherwise instructed, ship your returned item along with the return authorization form to:
    Fire-End & Croker Corporation
    RGA # ______________________ 
    7 Westchester Plaza
    Elmsford, NY 10523 
  3.  Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions
Some items are custom made and not subject to cancellation or return.
Merchandise that has been used or altered will not be accepted for return or exchange. 

Restocking Fee
All items are subject to a 35% restocking fee, return freight, plus any other charges necessary to put the material back into saleable condition. We also do not refund the original shipping and handling that you paid on the order.  Credit will be issued to apply only against future purchases.

Shipping Policy

Turnaround – Many items on our website are non-stock items that will be drop shipped by our manufacturers. We will endeavor to ship stock items within 3 days after receipt of your order, excluding weekends and holidays.

Carriers – We use the following carriers to deliver our orders from our warehouse. We reserve the right to change carrier at our discretion.

UPS: United Parcel Service is our primary shipper and most items will ship this method.

USPS: We only use United States Postal Service for military orders going to APO and FPO addresses

Motor Freight: Some items that exceed either the weight or size requirements of UPS will ship via Motor Freight.

Items that are drop shipped by our manufacturers will be shipped in accordance with their shipping policies.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, handling charges, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order